We know that it can be intimidating to talk to someone coming in to fix your furnace or air conditioner. If you do, you’ll feel better about the service that you receive and feel like you understand the equipment in your home more.

Feel free to ask questions about their company. Any Technician can tell you about the company that they work for and their qualifications. It’s totally okay to ask! Once you know more about the Technician, you will feel better about letting them into your home. Make sure you check with the company beforehand to find out if they are licensed, bonded, and insured.

Talk to them about any pets that you have in your home. It will help them give you the best service possible. Let them know if the animals in your home have any behaviors that they should know about.

It’s okay to ask them to explain the work that they will be doing. That will open the lines of communication about the project that they are starting to work on. If you don’t understand what they have explained to you, it’s okay to tell them that. They want you to feel comfortable with the work that they will be doing and they want you to understand it too.

Do you need to replace your furnace or air conditioner? This is a great time to have a conversation about what your home needs. Many times, we find that homeowners have improper equipment that was installed in their home. Having a furnace or air conditioner that is too big for your home requires much more energy than one that fits right. So, it is okay to ask questions when making a big decision like replacing your furnace or air conditioner.

You can always ask for a second opinion or third opinion. Just be careful of someone selling you what you want to hear. Sometimes, replacement is the best and safest option for your family even if it costs more. Other times, a simple equipment fix will get your equipment working in tiptop shape.

Just remember, it’s okay to ask questions! If you know you need some work done on your home comfort system call Apollo at 651-770-0603.