Your furnace manufacturer’s warranty covers part defects originating from the manufacturing process. The coverage won’t apply, for example, to defects that a DIY installer might create. Understand your furnace warranty to save money if a covered part proves defective. Below is the information you need to understand your furnace warranty.
What Is the Warranty Information You Should Have?
You need full information on your furnace warranty. Below are some specific details you should have.
Warranty Term
The warranty term defines how long the furnace warranty is valid. Furnace warranties have different terms depending on the furnace’s manufacturer, make, and model. Some manufacturers offer different warranty terms for different parts of the furnace. For example, a manufacturer may offer a long warranty on the heat exchanger and a shorter term on the other furnace parts.
Warranty Coverage
Warranty coverage defines which defects the warranty covers. The manufacturer’s warranty applies to furnace parts that should last the furnace’s reasonable life and not parts that require regular replacements. For example, the warranty doesn’t cover air filters since you need to replace those regularly.
Many manufacturers provide two forms of warranties. The first is a parts limited warranty covering defects on major furnace parts. The second is a heat exchanger warranty that applies specifically to that part.
Warranty Transferability
Lastly, you should also know whether the warranty is transferable. The transferability issue is especially important if you bought your house with the installed furnace. Don’t assume that the warranty applies in such a case. The warranty might not apply if:
- The warranty is non-transferable
- The previous owner did not transfer the warranty to you
- The transfer reduced the warranty’s term, and it has already elapsed
Some manufacturers change warranty coverage upon transfer.
How Can You Get the Information?
Now that you know the information you need, the next is to determine how to get the information. Below are some helpful options.
Call the Local Distributor
Major HVAC brands have local distributors for their products. Call the local distributor for information on your warranty. You may use the following information for your query:
- The furnace brand
- The furnace make and model
- The furnace serial number
- The local distributor
You might not need all the information, but it doesn’t hurt to gather as much information as possible. For example, the local distributor’s information and serial number may suffice. You may get some of the information on your furnace. Most furnaces have the serial number on the inside of the casing; you need to open the furnace door to spot it.
Conduct an Online Check
Many HVAC manufacturers require warranty registration. Such manufacturers give you a limited period to register your warranty online after installation. HVAC contractors typically help their clients with the registration.
In such a case, you can use the registration details to look up the warranty information. The manufacturers that require registration have online portals you can use for the search.
Check Your Home Purchase Paperwork
Check your home purchase paperwork if you bought the home with the furnace already in place. Ideally, the seller should have included the HVAC information, including the furnace warranty, with the paperwork.
Check the Owner’s Manual
Another alternative is to check the furnace owner’s manual and installation paperwork. The furnace manufacturer’s warranty differs from other HVAC warranties, even if the same contractor installed them.
A professional HVAC contractor should always repair your furnace to maintain the warranty. A DIY repair might damage the system and void the warranty. Contact Apollo Heating & Air Conditioning for HVAC repair, installation, and maintenance. We can work on your furnace whether it’s under warranty or not. You can rely on our 24/7 service, professionalism, and decades of experience.
